Window Repair Center
Broken Window Locks
Please review the scenarios listed below to correct your locking problem.
- Unable to lock the window.
Unlock the window completely. Push the upper sash upward, as far as it will move and pull the lower sash to the bottom of the window. Once both sashes are in their proper positions you will be able to engage the lock. - The top sash has dropped from its pocket
Push the upper sash all the way to the top while at the same time pushing the lower sash down. NOTE: You may need an additional person to aid you. This should align and allow you to engage the window lock. - The sashes are not aligned correctly in the channel
Tilt each sash in as if you are cleaning the windows. Push both sashes firmly back into the window channel. This should align the sash and allow the window to lock properly. - If the instructions listed above do not correct the problem, please call us for further assistance.
Fogging & Condensation
Household condensation, or "sweating", on windows is a result of humidity comes in contact with a cold surface such as a mirror or glass window, it turns to water droplets and is called condensation. This is perfectly normal and all homes will occasionally have some condensation on their windows.
Keep in mind that excessive window condensation, frost, peeling paint, even moisture spots on ceilings and walls can be signs of excessive condensation and possibly damaging problems in your home. We tend to notice condensation on window and mirrors first because they are not porous and moisture cannot penetrate these surfaces. This is an indication that you may have a moisture problem that needs to be addressed.
NOTE: Windows do not cause condensation.
You may be wondering why you see more moisture now that you have replaced your old, drafty windows with energy efficient ones. It's simple really, your old windows were drafty and allowed humidity to escape. Now that your new windows create a much tighter seal, the excess moisture us unable to escape and therefore collecting on your windows. Again, windows do not cause condensation, instead they prevent humidity from escaping and provide an easy surface for condensation to collect.
Where is the humidity coming from?
There are many common things that generate indoor humidity such as your heating/air unit, humidifier, showers, etc. Everything you do in your home that involves water, like mopping the floors, contributes to the problem.
The condensation you see on your windows is more likely to occur where the outside temperature is much lower than the inside temperature. The greater the difference the greater the opportunity for condensation.
Reducing humidity is the key to reducing condensation.
The best way to reduce condensation is to lower the humidity in your home. So, how much humidity is too much? The following table illustrates the recommended comfortable levels of indoor humidity during the winter months.
| OUTSIDE TEMPERATURE | INSIDE RELATIVE HUMIDITY |
|---|---|
| -20°F | 15 to 20% |
| -10°F | 15 to 20% |
| 0°F | 20 to 25% |
| +10°F | 20 to 30% |
| +20°F | 30 to 35% |
| (Indoor humidities can be measured with a humistat or psychrometer.) | |
Five easy steps to controlling indoor humidity.
- Make sure all sources of ventilation to the outside are working. If bathroom exhaust fans, attic vents and laundry room vents are not working excess moisture is building up.
- Air out your home periodically. Opening windows for just a few minutes a day lets excess moisture escape and the fresh dry air enter.
- Check your humidifier setting. Make sure you are following the instructions for your humidifier.
- You can even open your fireplace dampers to allow excess moisture to escape.
- Do your best to not over-water your house plants.
Glass Breakage & Seal Failure
Seal Failure is when condensation makes its way between the two panes of glass. This is a very rare, in fact most of the time the condensation is either on the inside or outside of the glass. Use a cloth to clean both sides of the glass before filling the warranty form.
Glass breakage and seal failure replacement is only available if you purchased your windows with a warranty that covers breakage & seal failure. Once your claim has been filed it will take 2 or more weeks to receive a new sash. While your warranty is being processed we recommend that you tape the broken window with a clear duct tape to prevent injury. We will notify you as soon as the new sash has been received.
American Made Windows offers the highest quality replacement windows and doors at the best possible price, providing quality
as well as cost, to pass the savings on to you. We pack countless features into every replacement window and doors, in an effort to
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bills. All American Made Windows replacement windows and doors, when ordered with the appropriate glass, meet or exceed
the Energy Star guidelines in all 50 states. Every American Made Windows replacement windows and doors are tested
and certified to the National Fenestration Rating Council's standards for U-Factor, Solar Heat Gain Coefficient and Visible Transmittance.
All American Made Windows locations offers a wide range of replacement windows and doors with professional installation.
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